Shipping policy

Shipping Policy

Thank you for visiting and shopping at cpu4rh-ni.myshopify.com! We are committed to delivering your order of daily essentials—including toothpicks, cotton swabs, and wet wipes—in a fast, safe, and cost-effective manner. Below are the terms and conditions that constitute our Shipping Policy.

Order Processing Time

  • All orders are processed within 1 to 3 business days (excluding weekends and statutory holidays) after receiving your order confirmation email.

  • You will receive another notification email containing tracking information once your order has shipped.

  • During peak shopping seasons or high-volume sales, processing times may be slightly extended. If there is a significant delay in the shipment of your order, we will contact you via email ([email protected]).

Shipping Rates & Delivery Estimates

We offer clear and simple tier-based shipping rates calculated based on your total order value before taxes:

Order Total Value Shipping Cost Estimated Delivery Time

$10.00 USD and above

FREE Standard Shipping

3 - 7 Business Days

Under $10.00 USD

$5.99 USD Standard Shipping

3 - 7 Business Days

Note: Delivery times are estimates provided by carriers and are not guaranteed. Actual delivery may vary depending on geographic location, weather, and logistics delays.

Shipment Method & Carriers

We utilize reliable postal and courier services (including USPS, UPS, and DHL) to ensure your items are handled with care.

Tracking Your Order

Once your parcel leaves our fulfillment center, you will receive an automated email with a tracking number and a direct link to follow your shipment's journey in real-time. Please allow 24 to 48 hours for tracking details to register in the carrier's system.

Shipping Destinations & Restrictions

  • Domestic US Shipping: We currently deliver to all physical street addresses within the standard contiguous United States.

  • P.O. Boxes / APO / FPO: Orders shipped to P.O. Boxes or military addresses may require additional processing time.

  • International Shipping: Please review our checkout page or contact us at [email protected] for current international shipping availability.

Lost, Stolen, or Undeliverable Packages

  • Incorrect Address: Please review your shipping address carefully before completing your order. Premium Leads Broadway Ltd Liability Co is not responsible for packages delivered to incorrect or incomplete addresses supplied by the buyer.

  • Missing Packages: If your tracking statement indicates that your package was delivered, but you have not received it, please check with family members or neighbors first. If the item is still missing, contact us at [email protected] and we will assist you in opening an investigation with the carrier.